Q: Which browser should I use?

A: Currently, only Google Chrome is supported. Make sure you're using the latest version.

Q: The platform features aren't working correctly. What might be interfering?

A: Disable all browser extensions before starting your test, as they can interfere with the code editor, video/audio recording, and other features.

Q: Will a mobile hotspot provide enough bandwidth for the interview?

A: Most 4G/5G mobile connections should provide sufficient bandwidth, but verify your connection speed using a speed test website before the interview. Aim for at least 5 Mbps.

Q: How can I check if my system is ready before the actual test?

A: If available, participate in any trial run offered by your institution or company. Otherwise, ensure your internet connection meets the requirements and that you've followed all the browser setup steps.

Q: Who should I contact if I continue to experience issues?

A: Reach out to Neusort's support team at noreply@neusort.com for platform-specific issues.